A modern, fast to market, cost efficient solution with BigCommerce
With the B2B Enterprise Edition Solution allowing clients to have a single solution for managing different customer journeys. The solution has B2B to B2C features which can be turned on or off based on your business requirements.
The presentation layer is decoupled from the back-end giving clients the flexibility to leverage the true power of BigCommerce which is leveraging their micro-services architecture. This approach increases efficiency and reduces any bottlenecks compared to legacy platforms.
The solution bridges content and commerce like never before.
A modern search experience for your online experience in addition to AI features.
Customers can utilize the quick order feature to easily and rapidly add products to the cart and/or shopping list.
Buyer Initiated Quote
Buyers can requests a quote directly on the storefront with ease including saving and sharing quotes from within the storefront portal.
Online clients can save and share one or many shopping carts from the storefront including re-instating a saved cart.
Clients can have a simplified one-click checkout process to fast track the checkout process.
Account Cost Center
Cost center tied to account groups (distributor) accessible in the self managed portal.
Simple to complex discounts and promotions can be applied to the orders and/or carts.
For B2B accounts, purchase orders can be applied to the order process including uploading a purchase order document which will be appended to the order.
Credit Card Integrations
Payment processors are available as part of the solution or specific ones can easily be integrated.
Products and/or Services bundles can be integrated or directly defined within the solutions back-office.
The solution is a multi-lingual solution both in the storefront and back-office.
Account Level Pricing
Account level pricing can be configured multiple ways such as price lists, special pricing, discounts etc.
The solution is a multi-currency solution including during the checkout process where the selected currency is used for payment.
Similar to pricing, products, categories can be restricted or only applicable to certain accounts and/or customers.
During the checkout process a customer can split their order tobe shipped to multiple ship-to addresses.
A customer can initiate a return within their My Account and based on business rules the RMA process will be initiated.
Customers can re-order a previous order and then add or remove items. The pricing will be based on business rules defined.
A subscription product can be defined and sold within the storefront including renewing the subscriptions.
An API first CMS is part of the solution allowing clients to effficiently manage their rich-media and content.
Sales Order Capture
The Sales Rep can place an order on behalf of an account and once completed the order will appear in the accounts storefront portal.
The solution has an integration to a punch-out catalog for B2B clients.
A 3600 client view is accessible by the account where they will have the ability to self-manage everything about their account.
The solution has an advanced quoting where Sales Rep will automatically take the account profile which can be overridden based on permission levels.
Mainly applicable to B2B clients where micro-sites can be defined and managed within the back-office.
Dashboard - Reports
Dashboard which includes widgets for quick view of account progress and detailed reports for Sales Reps and management.
The solution has a simple to complex account hierarchy from account pricing to account restrictions.
User Role Management
Within the back-office user roles allow management to set-up permission levels for sales reps and management.
Sales Rep Workflow
The sales rep work flow is based on permission levels where limits can be set prior to approving a quote for example.
The solution has an integrated order management which allows the sales rep to add/remove items to an order.
A digital media library which is fully integrated with the CMS to manage rich media elements.